I.S.EDGE provides a variety of services to help IT organizations achieve results. Our services are tailored to the customer’s specific needs, and range from applications training to full outsourcing of the Project Management Office or Resource Management in your organization.
Application Training and Configuration Support—The Project Network
Typically, we begin any customer relationship with hands-on training and configuration support in setting up the organization to use The Project Network effectively. Hands-on training is a proven method of providing a solid working knowledge of the system to a key base of users. Configuration support allows us to sit down with key stakeholders to understand their goals for the product and make sure the configuration will support the organization’s needs.
Our competitors often require three to six months at a minimum to get their solution installed and operational. Having now implemented The Project Network for more than 10 years in a variety of industries and for organizations of all sizes, in our experience, it has never taken that much time for an organization to realize results. We can have your company ready to go in one day and train you the next so that you are ready to begin using The Project Network almost immediately. We can support you even further by providing additional training, loading your organization’s information, and defining/implementing supporting processes—providing exactly the level of service you need.
Project Management Office (PMO) and Project Management Strategy Development
If the goal for your organization is to implement a Project Management Office, we are here to help. We’ve seen organizations try to go from nothing to a very detailed project-management approach. Although this can be done, some critical processes must be in place for a successful implementation of this type. We can help you determine the best approach for your organization to stage the implementation and help identify the factors and measurements critical to your organization. We bring our experience to you for your implementation. Having implemented project management discipline in numerous organizations, of various sizes and from a range of industries, we understand the benefits and pitfalls of various approaches. i.s. edge can work with you to develop the best strategies for your organization.
Project Management Process Implementation
One of the most difficult aspects of the implementation of any project management solution is not configuring the software—rather, it is configuring your organization. Changing individual work routines to meet a set of operational standards is critical in enabling you to look across a portfolio of projects and pull out key status information.
At I.S.EDGE, our staff has been providing these types of services to customers for more than 15 years. We use a variety of techniques, including process mapping, to analyze effectively the areas that make your organization unique. These types of services can be more complex in situations where team building and consensus are as much of a goal as project management. In contrast, implementations can also be quick if there is concise vision of what is required.
Whether you are using The Project Network or one of our competitors’ offerings, organizational agreement and support are what will make or break the implementation.
Project Management Office (PMO) or Resource Management Outsourcing
I.S.EDGE provides outsourcing services to support your organization in managing effectively your project portfolio. We can fully outsource the PMO or outsource a single segment, such as Resource Management.
Supporting You Always
Our customers’ needs and priorities are always changing. With I.S.EDGE, you’ll have ongoing contact with experienced project managers to help you fine-tune your use of the product and enable your IT organization to achieve real results.